OTC's Joyce Bateman calls students affected by COVID-19

OTC case managers provide support, resources to students amid pandemic

Tucked away in quiet workspaces or offices, linked only by technology and their shared mission, OTC’s COVID-19 case managers have been hard at work for months. Responsible for helping students navigate coronavirus-related issues, these employees spend their days communicating by email or phone as they sift through student reports, questions and concerns. “We don’t just…