Student receiving computer assistance.

Conveniently located next to the Hamra Family Library, OTC’s IT Service Center is here to help you with all of your information technology needs. Here are a few reasons why you should stop by this semester:

1. Connect to Wi-Fi
Are you having trouble connecting to OTC’s Wi-Fi networks? Is your current connection suddenly not working? We’ll help you get back online.

2. Wireless Printing
Did you know you can print wirelessly on campus from your phone, tablet or laptop? We can set that up for you.

3. Password Reset
Do you need a new password or are you having trouble remembering your current password? We can walk you through the process of a password reset.

4. Office 365 Support
As an active OTC student, you can receive a subscription to Office 365 for free. Plus, you can install it on up to five personal devices. If you are installing Office 365 and need assistance, we are here to help.

5. Technology Recommendations
Do you need to purchase a new computer or tablet? Are you feeling overwhelmed by all the options out there? Stop by so we can share our top picks with you.

About OTC Information Technology

The college’s IT Service Center is located at the OTC Springfield Campus in the Jared Family Welcome Center. The IT Department also has a HelpDesk location in Graff 205. Additionally, IT staff are available at all of the college’s campuses and centers to assist OTC students and employees with their information technology needs.

Find answers to common IT issues here, or open a ticket here. For more information about OTC IT, call 417-447-7548 or email helpdesk@otc.edu.